Food safety is very important to us. Restaurants are expected to follow applicable food safety regulations and honor dietary requests they have accepted with your order.
Please let us know if you experienced a food safety or dietary issue. This may include situations where your order:
Didn't meet an allergy or dietary requirement you had communicated to the restaurant.
Appeared spoiled, contaminated, or unsafe to consume.
Caused a food-related illness or injury.
To report an issue, tap Start VoiceOrder on your vehicle's screen and describe what happened to the VoiceOrder assistant, or select Contact support in your receipt email.
We may need to share relevant details of your report with the restaurant to help address your concern.