Before confirming your order, carefully review the items and customizations in your basket. The VoiceOrder assistant reads back your items, total, and estimated pickup time so you can make sure everything is correct. Once you confirm, the order can't be changed or cancelled through BMW VoiceOrder.
If you notice a mistake, compare your receipt email with your order details on your vehicle's screen. If they don't match what you intended to order, let us know by tapping Start VoiceOrder on your vehicle's screen and describing the issue to the VoiceOrder assistant, or by selecting Contact support in your receipt email.
To receive the best possible assistance, please contact us within 48 hours of the estimated pickup time. Our ability to provide a resolution may be limited after this period.