If the restaurant says your order has already been picked up, share your receipt email with a staff member so they can make sure they have the correct order details. If they confirm it was collected but you haven't received it, ask them to remake it.
If the restaurant can't resolve the issue, let us know by tapping Start VoiceOrder on your vehicle's screen and describing the issue to the VoiceOrder assistant, or by selecting Contact support in your receipt email.
To receive the best possible assistance, please contact us within 48 hours of the estimated pickup time. Our ability to provide a resolution may be limited after this period.