Skip to main content

How do I pick up my order?

After placing your order, tap Start Guidance on your vehicle's screen to navigate to the restaurant. If you've left the Confirmation screen, open Orders, select the relevant one, and tap Start Guidance.

Arrive at your estimated pickup time and collect your order from the designated pickup area. Your order should be under the name shown in your receipt email (or under the phone number at some restaurants). If asked, show the restaurant staff your receipt email.

Before leaving, check your order. If something is wrong, let the restaurant staff know so they can help resolve the issue.

You don't need to confirm your pickup in BMW VoiceOrder.

Did this answer your question?