If you are experiencing any technical issues with BMW VoiceOrder, try the following steps:
Check your internet connection
Open Settings and select Cleanup and Quit to restart BMW VoiceOrder
Follow the recommended restart procedure for your vehicle.
Install the updates for your vehicle's software, if available.
If the problem persists, let us know by tapping Start VoiceOrder on your vehicle's screen and describing the issue to the VoiceOrder assistant, or by selecting Contact support in your receipt email.
Note: If a technical issue occurs after you confirm your order, check your email for a receipt before placing the order again. This helps you avoid accidentally placing the same order twice.